I found I was given very little information that i needed. I didn't know which school I would be going to let alone what grade I would be teaching. This was very frustrating since I knew so little about the area or the teaching style, as someone who had never taught before, so i couldn't really prepare.
This involved me doing all my own visa work, although i was reimbursed.
The project staff for the most part made little effort to interact with me and I had to be very self-reliant at times. And the teaching was organised but I had very little flexibility to teach anything myself or in the style that i wanted. Because the teachers would tell us to teach from a pretty poor government textbook and would also severely punish the kids who failed to reach the top of the class or the ones who talked in class.
I didn't feel comfortable coming to travellers and explaining my problems whilst I was there. I felt very insecure as it seemed like the in-country staff very much took the side of the school, rather than supporting me in any issue that occurred.
So after one or two problems which remained unsolved I ended up doing it myself.
The in-country manager was Jack Liu who did manage to help organise me transport to and from the airport. Aside from this he gave me little support and only emailed a handful of times to ask how i was doing. Me and the other volunteers simply ended up organising our own travelling as his suggestions were mostly unhelpful.
The accommodation had pieces of scrap in the kitchen including empty gas canisters, as well as being generally dirty when i arrived. It was located on campus and I did manage to get wi-fi from a kind neighbour but those were the only real positives. The washing machine was broken and I really would have appreciated a better induction.
Yes, I think travellers should make more of an effort to interact with their volunteers, whether through their in-country staff or not. We shouldn't have to come to them, we're paying them for '24-hour support.'
Furthermore they should spend more time with their in-country staff and at their locations because the one i encountered was pretty awful and i doubt would have been suggested had one of the staff visited.