We loved the host family we lived with! Hannah and Freddy were amazing and very welcoming. If you live with them, you'll have a blast and a very authentic experience! They showed us around town and introduced us to so many people. They took the time to make sure we were comfortable and felt safe. We highly recommend them!
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Rustic Volunteer and Travel
In short, I told them that I had an interest in doing two sites, but that there was a chance I might not do the second site. Two days after I paid for both, they informed me that a full refund of a $1000.00 would not be a problem. 3 weeks later, the money was not wired back to my account as they stated. Then the changed their mind to that the money had already been dispersed. IN TWO DAYS??? No way. They got me back just over $350.00. Aside from that, I went specifically to volunteer, but they told me to put on the form that I was a tourist. Why is that? Something didn't seem right. Do they save some processing fee or money that way? Save some time somehow? Not sure, but what I am sure of is that myself, and two other girls who I met after they left another site didn't have a good experience. The other two were placed in a very dirty place, of which Rustic doesn't admit to. There was human feces on the floor, and bird feces on the bed, and around it. They seemed to try and justify it by saying there were only three droppings! Are you serious? Also, one of the girls wasn't able to call her husband for 4 days. He called and left messages of which they weren't returned. They could have easily informed him that she was there at the location safe and sound. But they didn't. I would NOT use Rustic for the reasons mentioned. There are many other more qualified places to get you a great experience. While they sound and were extremely helpful in answering all my questions, and I can't stress that enough, however, when it comes to money and your well being, it is another story entirely!
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