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Frontier

I was extremely dissatisfied with the service I have received from frontier, THEY ARE CRIMINALS AND THE EXPEDITION IS A SCAM!

Below i have summarised my issues with Frontier:

Firstly, the website is very poorly laid out and caused many stresses when areas I needed to complete and things I needed to apply for kept on appearing with no warning - Ie the medical forms. (hidden by the bottom of a page titled something completely different)

Also the 'support' was pathetic, essentially we were just pointed in directions, told they could not answer our questions and told to pay ever more money.

My partner (upon arriving back in the UK was diagnosed as having salmonella) was extremely ill for weeks on the trip and Frontiers 'medical assistance' was nowhere to be seen when some days he was too weak to get out of bed.

Secondly, our trip was all but ruined by our tour guide for the following reasons:

Our leader was essentially socially inept, and made it VERY difficult to enjoy ourselves, this got to the extent that when people realised we were travelling with him they would actually actively apologise.

Our leader chosen by frontier acted very unprofessionally by firstly getting a tattoo in a hostel in our first few days in Mexico.

He would start drinking some days by 11AM - when neither I nor Kipp are really drinkers so felt uncomfortable when he kept pressuring us to join him.

He was smoking weed midday in a hostel which forbade drugs (in a county where drugs are socially hated, and are plauged by drug related crimes and gang culture/violence) whilst my partner and I were very ill and needed some support (food poisoning).

He further behaved inappropriately by taking the numbers of school girls in La Ceiba and bragging about them 'fancying him', just to clarify, these are underage girls, who were put in his care in a school. Trust which he instantly abused.

Making one girl in particular who was barely 16 very uncomfortable to the extent she had to simply ignore him, when he told her she "could be a model" and made several other statements about her appearance and body, and then ccntinued to buy her alcohol against her mothers wishes. (and specific wishes not to do so).

Constantly borrowing money from us and conveniently forgetting to pay us back. Not to mention this 'group' expedition was just myself and my partner trapped 24/7 with such an insufferable individual.

I have been absolutely revolted by all of this behaviour in a county where drugs are such an issue, and to behave in such a way that it made myself, my partner,and others so uncomfortable.

I paid nearly 2000 pounds to frontier towards this trip, that is nearly 257 hours work for me and Im absolutely REVOLTED that the whole trip cost me more than £4000.00 in costs including flights and Visas, and spending money. Yet all I received in return was two measly meals a day, accommodation worth nothing, to be led around by an insufferable individual and to be shipped around on buses. I totalled that it can't have cost more than 500 pounds to keep me out there, and that's a profit of around 1200 pounds. It was an ABSOLUTE SCAM and if I could go back and cancel it I would.

I understand that profit has to be made, of course I under they are a business. But to so grossly take such a huge amount of money from people who worked so hard to achieve the funds to go on this trip.

I don't want to have a responce from Frontier claiming all the humanitarian and ecological work my money is supporting. I went and volunteered in the school, there I saw them hit a child with a broom, and put a baby In a bin bag (blocking all breathing, and laughing as they watched) and neglect these children. If Frontier are using my money to support this then they are equally as criminal.

Program: Volunteer Abroad
Location: Central America
Posted: Sep 16, 2017
Overall:
2
Support:
1
Value:
2

Projects Abroad

I took part in one of the projects abroad care and community Christmas programs volunteering in Ghana. It was an absolutely amazing experience. I got the chance to work at an orphanage teaching English, organizing activities, fundraising, and just spending time with the kids. I made some really good friends from around the world and got to really submerge myself in Ghanaian culture. My host family was so great and the projects abroad staff were very helpful and kind. Overall an unforgettable 2 weeks.

Program: Volunteer Abroad
Location: Ghana
Posted: Sep 15, 2017
Overall:
10
Support:
10
Value:
9

Frontier

I had a great time in Fiji. The family is lovely and at the project I loved hanging out with the staff. Everyone is really nice. The homestay had heaps of resources to make my trip easier. Noa, the mum of the family, is a good cook. And you can buy anything else you need in town - especially fresh fruit and vegetables. The only thing I would have loved is a hot shower!

Program: Volunteer Abroad
Location: Fiji
Posted: Sep 14, 2017
Overall:
9
Support:
10
Value:
10

A Broader View Volunteers Corp

I loved my experience in India Jaipur. Some little culture things were frustrating and some other things were extraordinary. There is a mentality of “that’s just India”, but thing can change for the better if the adults could open their minds to the possibilities. Although there are not many resources, volunteers can do and bring so much. Every person has a talent that they can bring to the table, but that can only happen if there is organization and adults who desire to better the project one volunteer at a time with a broader view I did find this balance. The children at the program are beautiful and I wish I could give them the world, but they taught me that unconditional love is the best thing a person could ever give them.
Some tips I can give for other volunteers: Don’t have expectations. 10 minutes really means 45. Having an Indian sim card is great if you don’t have an international plan. Be patient with everyone and yourself.

Program: Volunteer Abroad
Location: India
Posted: Sep 11, 2017
Overall:
10
Support:
10
Value:
10

Projects Abroad

My trip to South Africa was phenomenal! I am blown away by the beauty of the country and the people! I volunteered for the child care program in Cape town for two weeks. I worked directly with the children and assisted the staff with creating programs that will enhance their social-emotional development and academic abilities. The other volunteers and I taught the children basic hygiene practices through songs and visual prompts. Seeing the children learn while having fun was very rewarding! The principle was constantly expressing her gratitude and pointed out how happy the children were having us around to play and learn with. I will never forget all the moments of playing, singing, eating, having small talks, doing arts and crafts and reading! They will forever stay in my heart and memory.
I am impressed by the professionalism and support Projects Abroad staff members offer. Being that it was my first time traveling alone overseas, I was nervous and skeptical about booking my flight. The travel team was patient with me and helped me book my flight. This gave me a sense of peace and security. I appreciate the attentiveness staff members provided during my stay in South Africa. They made sure I was safe and satisfied at all times.
My host family were sweet and welcoming. The meals were delicious and there were always snacks and fruits available (which helped for long days at work). It was interesting living with five roommates from all around the world. I was able to learn about different cultures and upbringings. From talking about our day at work to going on unforgettable adventures together, everyday was filled with excitement! I will forever be grateful to Projects Abroad for creating such amazing opportunities for people to give to those in need in exchange for a life changing experience. I went on this trip with an open heart to help children and came back filled with compassion and hope!

Program: Volunteer Abroad
Location: Africa
Posted: Sep 11, 2017
Overall:
10
Support:
10
Value:
10

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