Frontier

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9 / 10 after 630 Reviews Based on overall, support & value average ratings

Frontier has over 300 projects globally, offering unlimited opportunities to volunteer abroad. You could be spending memorable days scuba diving off the brilliant white beaches of Fiji or discovering South Africa on a conservation project with lion cubs! You can learn new skills, gain valuable qualifications and make lifelong friends.

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I completed 2 projects with them. The communication between London and the field was really really bad. For example we were told to pay diving deposites in pounds by the london office, but when we arrived in the field they wanted them in dollars.
When I arrived in Livingstone, Zambia where I was meant to be met at the airport and transfered by frontier staff to Namibia no one was there. I was left at the airport with no idea where I was meant to go and ended up staying in a backpackers hostel for 3 days (which I had to pay for myself) before I heard from Frontier field staff (and only then because my parents in the UK were phoning their London office several times a day for me).
Most of the project cost money I paid didn't make it into the host contry - for the Fiji marine project we worked out as a volunteer group we had paid over £85k to be there and yet the project staff said the budget for our time there that they had been given from London HQ was only £5k. They claim to be non profit but effectivly they are not as they pay loads to another company (thats for profit) owned by the same people as Frontier for marketing services. See the facebook group: "Frontier Charity? No." for links to some websites questioning their status.
There were many other problems I experienced with them. Such as the compressor wasn't maintained and broke twice so we lost almost 2 weeks of diving as we couldn't fill the tanks.
DO NOT GO WITH THEM. There are far better organisations that run projects similar to frontier out there.

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Posted: April 10, 2009
Overall:
0 (worst)
Support:
0
Value:
0
By: Anonymous
Age:

no support whatsoever,charging over 3 times more than the school itself does if organised independently and told me I was going to Puerto Cortes, before i ended up in La Ceiba. absolutely diabolical.

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Posted: February 7, 2009
Overall:
1
Support:
1
Value:
0
By: Anonymous
Age:

Do NOT travel with Frontier! They are absolutely dreadful and it's a waste of your money. I taught in Tanzania and whilst the experience itself was amazing, and I will definitely go back at some point, Frontier let me (and the other volunteers) down big time.
It's hard to summarise, but let's give it a go. Only after paying the full £895 were we told that the school was closed for summer holidays for the entire month we were there. We had no field staff member as promised in the original contract and had to rely on once a week visits from staff at the marine camp.
Frontier kept piling on the costs once we'd paid (such as £160 for internal flights), and on landing on our island we were told that we weren't staying in town as we'd been told all along, but actually living at the school.
They barely provided enough money for food (£6/7 per week) and made no donation to the school - leaving me wondering where £600-700 of my money disappeared to.
Just don't travel with them whatever you do.

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Posted: February 6, 2009
Overall:
1
Support:
0
Value:
2
By: Anonymous
Age:

This seemed like the trip of a lifetime but Frontier were awful. The location and camp were great but the boats didn't work, we ran out of water and the staff members had to punt round to the next village (which took them about 4 hours) to get some, we ran out of fuel and only one of the compressors worked (to fill up the tanks to dive) and that broke down fairly often too. one of our huts was burnt down when people were in it. People got quite ill due to the poor nutrition as well. Once we returned to the mainland that was it too, no help, advice or support until you went home or carried on travelling. We were effectively abandonned at the harbour. I recommend travelling, just not with this company.

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Posted: November 28, 2008
Overall:
2
Support:
3
Value:
3
By: Anonymous
Age:

I’ve just got back from a project in Tanzania- can’t believe how quickly it went, the whole experience was amazing and I’m gutted to be home already. I’m already missing the crew out there loads, everyone got on so well and I’ll definitely be meeting up with some of them for a night out soon. The place it self is like something out of a film- unbelievably beautiful and the weather is bloody amazing- which meant the beach parties were very cool! I went from being an absolute beginner at diving to passing my PADI open water and I am hooked for life, its totally addictive and seeing seven whale sharks in one day was a once in a lifetime experience. Even working at the school which I thought would be boring was an unexpectedly mindblowing experience- the culture is so different from what any of us were used to but the people were legendary- really friendly and so appreciative of our work. The beach clean ups were knackering but spending time threre makes you want to help with environmental work. Would definitely recommend Frontier- staff were nice and no problems in terms of organization.

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Posted: August 26, 2008
Overall:
9
Support:
9
Value:
9
By: Anonymous
Age:

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