Had a good experience in Rome. CSA is cheaper than other study abroad sites. I also liked the easy registration process, and payment system. They provided my confirmation docs in a timely manner. The staff are very busy and they can't always answer the phone. Email is the best way to reach staff. I would go with them again.
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CSA - Center for Study Abroad
The content of the course was different then was visible on the CSA website.
Complaining about that was not successful. The complaints were NOT handled. I was referred to the third party. I don't have a contract with the third party but with CSA.
Complaints are NOT handled properly.
CSA rocks ! Great programs at low prices. Why pay for the expensive packaged programs when you can go Direct with CSA ? CSA is very legit, and has an A- rating with the BBB - Better Business Bureau. Since 1990, 25 years, speaks for itself !
If you're planning to study abroad in South America, I would not recommend booking through CSA. I pay over $100 more than students who booked directly with the school. Also, communicating directly with the school, it a lot easier than through this agency.
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